Building Citywide Systems for Quality

While an increasing number of afterschool providers have made quality improvement a priority, addressing quality in a systemic way is complicated: It requires research, planning, building consensus, developing resources, managing new processes and sometimes redefining old relationships. Building Citywide Systems for Quality is a how-to guide designed to support the development of quality improvement systems (QIS) in afterschool settings. The guide can help those working to create better, more coordinated afterschool programming start building a QIS, or further develop existing efforts. It describes what constitutes an effective QIS and the tasks involved in building one, and includes examples and resources from communities whose work is blazing a trail for others.