Michele Courton Brown

  • Vice President, Business Development, Blue Cross Blue Shield of MA

Michele Courton Brown has over 25 years of experience in leading, managing, and providing strategic direction to corporate, philanthropic, and nonprofit organizations. Before moving into her current role, she led strategic growth and development of Quality Interactions as its CEO, and guided daily operations within the company. Prior, Michele served as Chief Operating Officer of the Efficacy Institute, a national education reform organization, where she oversaw operations and was engaged in program expansion, client relations, staff development, marketing, and the formation of strategic partnerships. Previously, she was an executive at Bank of America and its legacy companies. A graduate of Boston University with a B.A. in economics, Michele is completing a M.S. in Health Communications from her alma mater. She is an alumni of the LearnLaunch Breakthrough Program, the Goldman Sachs 10,000 Small Businesses Program, the Initiative for a Competitive Inner-City’s Capital Connections Program, and the Tuck School of Business Executive Education Program at Dartmouth College.

Michele currently serves as chair of Health Resources in Action’s board of directors, vice-chair of the board of the Judge Baker Children’s Center, and as a director of YouthBuild USA and the Boys and Girls Clubs of Boston. Previously, Michele served as Vice Chair of MassPro, a federally designated healthcare Quality Improvement Organization (QIO), and as a trustee of Faulkner Hospital.