Third Sector provides outcomes-focused technical assistance (OFTA) directly to federal, state, and local agencies and their community partners. Through their OFTA engagement strategy, they assist agencies in reviewing, revising, and improving how they build, manage, and measure the impact of publicly funded social service programs. Thier work is aligned to four practice areas: behavioral health, economic mobility, childcare/early education, and diversion/reentry. Third Sector works with government partners and communities in six areas that collectively determine how well a social service system achieves its intended outcomes: data, services and service delivery, funding, policy, internal culture, and external relationships.

Third Sector’s commitment to diversity, equity, and inclusion means that all TA is delivered using an equity lens. This means that they advocate for policies and practices that prioritize resource allocation and support to underserved and marginalized individuals and groups among government agency staff, community partners, and program participants; intentionally center the voices and perspectives of underserved and marginalized individuals and groups in decision-making in ways that build accountable relationships; and build systems to continuously understand and address implications of resource, policy, and operational decisions (including unintended consequences) on underserved and marginalized individuals and groups.